#! /bin/sh
# Submit a problem report to a GNATS site.
# Copyright (C) 1993 Free Software Foundation, Inc.
# Contributed by Brendan Kehoe (brendan@cygnus.com), based on a
# version written by Heinz G. Seidl (hgs@ide.com).
#
# This file is part of GNU GNATS.
# Modified by Berliner for CVS.
#
# GNU GNATS is free software; you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation; either version 2, or (at your option)
# any later version.
#
# GNU GNATS is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
# The version of this send-pr.
VERSION=3.2
# The submitter-id for your site.
SUBMITTER=net
## # Where the GNATS directory lives, if at all.
## [ -z "$GNATS_ROOT" ] &&
## GNATS_ROOT=/usr/local/lib/gnats/gnats-db
# The default mail address for PR submissions.
GNATS_ADDR=bug-cvs@nongnu.org
## # Where the gnats category tree lives.
## DATADIR=/usr/local/lib
## # If we've been moved around, try using GCC_EXEC_PREFIX.
## [ ! -d $DATADIR/gnats -a -d "$GCC_EXEC_PREFIX" ] && DATADIR=${GCC_EXEC_PREFIX}..
# The default release for this host.
DEFAULT_RELEASE="1.11.23"
# The default organization.
DEFAULT_ORGANIZATION="net"
## # The default site to look for.
## GNATS_SITE=unknown
## # Newer config information?
## [ -f ${GNATS_ROOT}/gnats-adm/config ] && . ${GNATS_ROOT}/gnats-adm/config
# Hack mktemp on systems that don't have it.
MKTEMP="/usr/bin/mktemp"
# What mailer to use. This must come after the config file, since it is
# host-dependent.
SENDMAIL="no"
MAIL_AGENT="$SENDMAIL -oi -t"
MAILER=`echo $MAIL_AGENT | sed -e 's, .*,,'`
if [ ! -f "$MAILER" ] ; then
echo "$COMMAND: Cannot find mail program \"$MAILER\"."
echo "$COMMAND: Please fix the MAIL_AGENT entry in the $COMMAND file."
exit 1
fi
if test "`echo -n foo`" = foo ; then
ECHON=bsd
elif test "`echo 'foo\c'`" = foo ; then
ECHON=sysv
else
ECHON=none
fi
if [ $ECHON = bsd ] ; then
ECHON1="echo -n"
ECHON2=
elif [ $ECHON = sysv ] ; then
ECHON1=echo
ECHON2='\c'
else
ECHON1=echo
ECHON2=
fi
#
[ -z "$TMPDIR" ] && TMPDIR=/tmp
TEMP="`$MKTEMP $TMPDIR/p.XXXXXX`"
BAD="`$MKTEMP $TMPDIR/pbad.XXXXXX`"
REF="`$MKTEMP $TMPDIR/pf.XXXXXX`"
if [ -z "$LOGNAME" -a -n "$USER" ]; then
LOGNAME=$USER
fi
FROM="$LOGNAME"
REPLY_TO="$LOGNAME"
# Find out the name of the originator of this PR.
if [ -n "$NAME" ]; then
ORIGINATOR="$NAME"
elif [ -f $HOME/.fullname ]; then
ORIGINATOR="`sed -e '1q' $HOME/.fullname`"
elif [ -f /bin/domainname ]; then
if [ "`/bin/domainname`" != "" -a -f /usr/bin/ypcat ]; then
# Must use temp file due to incompatibilities in quoting behavior
# and to protect shell metacharacters in the expansion of $LOGNAME
/usr/bin/ypcat passwd 2>/dev/null | cat - /etc/passwd | grep "^$LOGNAME:" |
cut -f5 -d':' | sed -e 's/,.*//' > $TEMP
ORIGINATOR="`cat $TEMP`"
> $TEMP
fi
fi
if [ "$ORIGINATOR" = "" ]; then
grep "^$LOGNAME:" /etc/passwd | cut -f5 -d':' | sed -e 's/,.*//' > $TEMP
ORIGINATOR="`cat $TEMP`"
> $TEMP
fi
if [ -n "$ORGANIZATION" ]; then
if [ -f "$ORGANIZATION" ]; then
ORGANIZATION="`cat $ORGANIZATION`"
fi
else
if [ -n "$DEFAULT_ORGANIZATION" ]; then
ORGANIZATION="$DEFAULT_ORGANIZATION"
elif [ -f $HOME/.organization ]; then
ORGANIZATION="`cat $HOME/.organization`"
elif [ -f $HOME/.signature ]; then
ORGANIZATION="`cat $HOME/.signature`"
fi
fi
# If they don't have a preferred editor set, then use
if [ -z "$VISUAL" ]; then
if [ -z "$EDITOR" ]; then
EDIT=vi
else
EDIT="$EDITOR"
fi
else
EDIT="$VISUAL"
fi
# Find out some information.
SYSTEM=`( [ -f /bin/uname ] && /bin/uname -a ) || \
( [ -f /usr/bin/uname ] && /usr/bin/uname -a ) || echo ""`
ARCH=`[ -f /bin/arch ] && /bin/arch`
MACHINE=`[ -f /bin/machine ] && /bin/machine`
COMMAND=`echo $0 | sed -e 's,.*/,,'`
## USAGE="Usage: $COMMAND [-PVL] [-t address] [-f filename] [--request-id]
USAGE="Usage: $COMMAND [-PVL]
[--version]"
REMOVE=
BATCH=
while [ $# -gt 0 ]; do
case "$1" in
-r) ;; # Ignore for backward compat.
## -t | --to) if [ $# -eq 1 ]; then echo "$USAGE"; exit 1; fi
## shift ; GNATS_ADDR="$1"
## EXPLICIT_GNATS_ADDR=true
## ;;
## -f | --file) if [ $# -eq 1 ]; then echo "$USAGE"; exit 1; fi
## shift ; IN_FILE="$1"
## if [ "$IN_FILE" != "-" -a ! -r "$IN_FILE" ]; then
## echo "$COMMAND: cannot read $IN_FILE"
## exit 1
## fi
## ;;
-b | --batch) BATCH=true ;;
-p | -P | --print) PRINT=true ;;
-L | --list) FORMAT=norm ;;
-l | -CL | --lisp) FORMAT=lisp ;;
## --request-id) REQUEST_ID=true ;;
-h | --help) echo "$USAGE"; exit 0 ;;
-V | --version) echo "$VERSION"; exit 0 ;;
-*) echo "$USAGE" ; exit 1 ;;
*) echo "$USAGE" ; exit 1
## if [ -z "$USER_GNATS_SITE" ]; then
## if [ ! -r "$DATADIR/gnats/$1" ]; then
## echo "$COMMAND: the GNATS site $1 does not have a categories list."
## exit 1
## else
## # The site name is the alias they'll have to have created.
## USER_GNATS_SITE=$1
## fi
## else
## echo "$USAGE" ; exit 1
## fi
;;
esac
shift
done
if [ -n "$USER_GNATS_SITE" ]; then
GNATS_SITE=$USER_GNATS_SITE
GNATS_ADDR=$USER_GNATS_SITE-gnats
fi
if [ "$SUBMITTER" = "unknown" -a -z "$REQUEST_ID" -a -z "$IN_FILE" ]; then
cat << '__EOF__'
It seems that send-pr is not installed with your unique submitter-id.
You need to run
install-sid YOUR-SID
where YOUR-SID is the identification code you received with `send-pr'.
`send-pr' will automatically insert this value into the template field
`>Submitter-Id'. If you've downloaded `send-pr' from the Net, use `net'
for this value. If you do not know your id, run `send-pr --request-id' to
get one from your support site.
__EOF__
exit 1
fi
## if [ -r "$DATADIR/gnats/$GNATS_SITE" ]; then
## CATEGORIES=`grep -v '^#' $DATADIR/gnats/$GNATS_SITE | sort`
## else
## echo "$COMMAND: could not read $DATADIR/gnats/$GNATS_SITE for categories list."
## exit 1
## fi
CATEGORIES="contrib cvs doc pcl-cvs portability"
if [ -z "$CATEGORIES" ]; then
echo "$COMMAND: the categories list for $GNATS_SITE was empty!"
exit 1
fi
case "$FORMAT" in
lisp) echo "$CATEGORIES" | \
awk 'BEGIN {printf "( "}
{printf "(\"%s\") ",$0}
END {printf ")\n"}'
exit 0
;;
norm) l=`echo "$CATEGORIES" | \
awk 'BEGIN {max = 0; }
{ if (length($0) > max) { max = length($0); } }
END {print max + 1;}'`
c=`expr 70 / $l`
if [ $c -eq 0 ]; then c=1; fi
echo "$CATEGORIES" | \
awk 'BEGIN {print "Known categories:"; i = 0 }
{ printf ("%-'$l'.'$l's", $0); if ((++i % '$c') == 0) { print "" } }
END { print ""; }'
exit 0
;;
esac
ORIGINATOR_C='<name of the PR author (one line)>'
ORGANIZATION_C='<organization of PR author (multiple lines)>'
CONFIDENTIAL_C='<[ yes | no ] (one line)>'
SYNOPSIS_C='<synopsis of the problem (one line)>'
SEVERITY_C='<[ non-critical | serious | critical ] (one line)>'
PRIORITY_C='<[ low | medium | high ] (one line)>'
CATEGORY_C='<name of the product (one line)>'
CLASS_C='<[ sw-bug | doc-bug | change-request | support ] (one line)>'
RELEASE_C='<release number or tag (one line)>'
ENVIRONMENT_C='<machine, os, target, libraries (multiple lines)>'
DESCRIPTION_C='<precise description of the problem (multiple lines)>'
HOW_TO_REPEAT_C='<code/input/activities to reproduce the problem (multiple lines)>'
FIX_C='<how to correct or work around the problem, if known (multiple lines)>'
# Catch some signals. ($xs kludge needed by Sun /bin/sh)
xs=0
trap 'rm -f $REF $TEMP; exit $xs' 0
trap 'echo "$COMMAND: Aborting ..."; rm -f $REF $TEMP; xs=1; exit' 1 2 3 13 15
# If they told us to use a specific file, then do so.
if [ -n "$IN_FILE" ]; then
if [ "$IN_FILE" = "-" ]; then
# The PR is coming from the standard input.
if [ -n "$EXPLICIT_GNATS_ADDR" ]; then
sed -e "s;^[Tt][Oo]:.*;To: $GNATS_ADDR;" > $TEMP
else
cat > $TEMP
fi
else
# Use the file they named.
if [ -n "$EXPLICIT_GNATS_ADDR" ]; then
sed -e "s;^[Tt][Oo]:.*;To: $GNATS_ADDR;" $IN_FILE > $TEMP
else
cat $IN_FILE > $TEMP
fi
fi
else
if [ -n "$PR_FORM" -a -z "$PRINT_INTERN" ]; then
# If their PR_FORM points to a bogus entry, then bail.
if [ ! -f "$PR_FORM" -o ! -r "$PR_FORM" -o ! -s "$PR_FORM" ]; then
echo "$COMMAND: can't seem to read your template file (\`$PR_FORM'), ignoring PR_FORM"
sleep 1
PRINT_INTERN=bad_prform
fi
fi
if [ -n "$PR_FORM" -a -z "$PRINT_INTERN" ]; then
cp $PR_FORM $TEMP ||
( echo "$COMMAND: could not copy $PR_FORM" ; xs=1; exit )
else
for file in $TEMP $REF ; do
cat > $file << '__EOF__'
SEND-PR: -*- send-pr -*-
SEND-PR: Lines starting with `SEND-PR' will be removed automatically, as
SEND-PR: will all comments (text enclosed in `<' and `>').
SEND-PR:
SEND-PR: Choose from the following categories:
SEND-PR:
__EOF__
# Format the categories so they fit onto lines.
l=`echo "$CATEGORIES" | \
awk 'BEGIN {max = 0; }
{ if (length($0) > max) { max = length($0); } }
END {print max + 1;}'`
c=`expr 61 / $l`
if [ $c -eq 0 ]; then c=1; fi
echo "$CATEGORIES" | \
awk 'BEGIN {printf "SEND-PR: "; i = 0 }
{ printf ("%-'$l'.'$l's", $0);
if ((++i % '$c') == 0) { printf "\nSEND-PR: " } }
END { printf "\nSEND-PR:\n"; }' >> $file
cat >> $file << __EOF__
To: $GNATS_ADDR
Subject:
From: $FROM
Reply-To: $REPLY_TO
X-send-pr-version: $VERSION
>Submitter-Id: $SUBMITTER
>Originator: $ORIGINATOR
>Organization:
${ORGANIZATION-$ORGANIZATION_C}
>Confidential: $CONFIDENTIAL_C
>Synopsis: $SYNOPSIS_C
>Severity: $SEVERITY_C
>Priority: $PRIORITY_C
>Category: $CATEGORY_C
>Class: $CLASS_C
>Release: ${DEFAULT_RELEASE-$RELEASE_C}
>Environment:
$ENVIRONMENT_C
`[ -n "$SYSTEM" ] && echo System: $SYSTEM`
`[ -n "$ARCH" ] && echo Architecture: $ARCH`
`[ -n "$MACHINE" ] && echo Machine: $MACHINE`
>Description:
$DESCRIPTION_C
>How-To-Repeat:
$HOW_TO_REPEAT_C
>Fix:
$FIX_C
__EOF__
done
fi
if [ "$PRINT" = true -o "$PRINT_INTERN" = true ]; then
cat $TEMP
xs=0; exit
fi
chmod u+w $TEMP
if [ -z "$REQUEST_ID" ]; then
eval $EDIT $TEMP
else
ed -s $TEMP << '__EOF__'
/^Subject/s/^Subject:.*/Subject: request for a customer id/
/^>Category/s/^>Category:.*/>Category: send-pr/
w
q
__EOF__
fi
if cmp -s $REF $TEMP ; then
echo "$COMMAND: problem report not filled out, therefore not sent"
xs=1; exit
fi
fi
#
# Check the enumeration fields
# This is a "sed-subroutine" with one keyword parameter
# (with workaround for Sun sed bug)
#
SED_CMD='
/$PATTERN/{
s|||
s|<.*>||
s|^[ ]*||
s|[ ]*$||
p
q
}'
while [ -z "$REQUEST_ID" ]; do
CNT=0
# 1) Confidential
#
PATTERN=">Confidential:"
CONFIDENTIAL=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$CONFIDENTIAL" in
""|yes|no) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$CONFIDENTIAL' is not a valid value for \`Confidential'." ;;
esac
#
# 2) Severity
#
PATTERN=">Severity:"
SEVERITY=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$SEVERITY" in
""|non-critical|serious|critical) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$SEVERITY' is not a valid value for \`Severity'."
esac
#
# 3) Priority
#
PATTERN=">Priority:"
PRIORITY=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$PRIORITY" in
""|low|medium|high) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$PRIORITY' is not a valid value for \`Priority'."
esac
#
# 4) Category
#
PATTERN=">Category:"
CATEGORY=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
FOUND=
for C in $CATEGORIES
do
if [ "$C" = "$CATEGORY" ]; then FOUND=true ; break ; fi
done
if [ -n "$FOUND" ]; then
CNT=`expr $CNT + 1`
else
if [ -z "$CATEGORY" ]; then
echo "$COMMAND: you must include a Category: field in your report."
else
echo "$COMMAND: \`$CATEGORY' is not a known category."
fi
fi
#
# 5) Class
#
PATTERN=">Class:"
CLASS=`eval sed -n -e "\"$SED_CMD\"" $TEMP`
case "$CLASS" in
""|sw-bug|doc-bug|change-request|support) CNT=`expr $CNT + 1` ;;
*) echo "$COMMAND: \`$CLASS' is not a valid value for \`Class'."
esac
[ $CNT -lt 5 -a -z "$BATCH" ] &&
echo "Errors were found with the problem report."
while true; do
if [ -z "$BATCH" ]; then
$ECHON1 "a)bort, e)dit or s)end? $ECHON2"
read input
else
if [ $CNT -eq 5 ]; then
input=s
else
input=a
fi
fi
case "$input" in
a*)
if [ -z "$BATCH" ]; then
echo "$COMMAND: the problem report remains in $BAD and is not sent."
mv $TEMP $BAD
else
echo "$COMMAND: the problem report is not sent."
fi
xs=1; exit
;;
e*)
eval $EDIT $TEMP
continue 2
;;
s*)
break 2
;;
esac
done
done
#
# Remove comments and send the problem report
# (we have to use patterns, where the comment contains regex chars)
#
# /^>Originator:/s;$ORIGINATOR;;
sed -e "
/^SEND-PR:/d
/^>Organization:/,/^>[A-Za-z-]*:/s;$ORGANIZATION_C;;
/^>Confidential:/s;<.*>;;
/^>Synopsis:/s;$SYNOPSIS_C;;
/^>Severity:/s;<.*>;;
/^>Priority:/s;<.*>;;
/^>Category:/s;$CATEGORY_C;;
/^>Class:/s;<.*>;;
/^>Release:/,/^>[A-Za-z-]*:/s;$RELEASE_C;;
/^>Environment:/,/^>[A-Za-z-]*:/s;$ENVIRONMENT_C;;
/^>Description:/,/^>[A-Za-z-]*:/s;$DESCRIPTION_C;;
/^>How-To-Repeat:/,/^>[A-Za-z-]*:/s;$HOW_TO_REPEAT_C;;
/^>Fix:/,/^>[A-Za-z-]*:/s;$FIX_C;;
" $TEMP > $REF
if $MAIL_AGENT < $REF; then
echo "$COMMAND: problem report sent"
xs=0; exit
else
echo "$COMMAND: mysterious mail failure."
if [ -z "$BATCH" ]; then
echo "$COMMAND: the problem report remains in $BAD and is not sent."
mv $REF $BAD
else
echo "$COMMAND: the problem report is not sent."
fi
xs=1; exit
fi
Rosenblum TV: Video training, virtual workshops, classes, tutorials
RE-INVENTING THE TELEVISION NEWS BUSINESS*
A revolution in video storytelling
Creating entirely new & cost-effective production methods
From the world leaders in video production training and the creators of Character Driven Storytelling™
*and every other business that uses video
WHAT WE DO
Over the past 35 years, we have designed, built or restructured some of the most powerful news and journalism companies in the world.
We replace the traditional TV news ‘crew’ with one highly trained journalist, working alone with nothing but an iPhone.
No more TV news ‘crews’, no editors and no field producers.
This is television news done the way newspaper journalism is done – one reporter with their electronic pad and pencil.
In doing this, we can cut the cost of production by as much as 75% while increasing ratings and audience engagement.
In the place of conventional TV news ‘packages’ – ie, reporter stand up, interview, b-roll, man on the street, we marry great journalism with Netflix and Hollywood storytelling.
It’s a combination that works.
We have taken most of our clients to #1 in their respective markets.
And it’s not just for news. Any company, any profit, any NGO and anyone else who is online needs to tell their story in compelling yet cost-effective video. We can teach you to do that. Either in person or virtually.
EXAMPLES OF WHAT WE CAN TEACH YOUR STAFF TO PRODUCE
ITAY HOD
Itay Hod, MMJ with KPIX/CBS in San Francisco, took the 5-Day Intensive Video Storytelling Bootcamp in 2018.
Because he works alone, with only an iPhone, he was able to embed himself with a homeless family.
Here’s the story he produced in a one-day turn.
KIET DO
Kiet Do, an MMJ with KPIX/CBS in San Francisco, took the 5-Day Intensive Video Storytelling Bootcamp in 2021.
Here is a story he produced, all on his own, with only an iPhone and in a one-day turn.
TAYLOR SCHAUB
Taylor Schaub, an MMJ with Spectrum News 1 in LA, took the 5-Day Intensive Video Storytelling Bootcamp in 2023.
Here is a story he turned in only one day, using only an iPhone. It was the first video story he ever did and it was nominated for an Emmy.
THE BOOTCAMP
How do we convert stations and whole networks to working in this way?
Since 1988, we have run intensive 5-Day Video Storytelling Bootcamps
We have done these all over the world.
These are hands-on bootcamps, and participants learn an entirely new way of creating TV news stories.
-We shoot at a 3:1 ratio or lower, so turnaround times are fast.
-We go directly from camera to timelilne and edit – no written scripts. We work in the medium of pictures and sound.
-We are entirely character-driven.
-We are driven by pictures and real events.
-We are focused almost entirely on ’the viewer experience’.
Since 1988, more than 70,000 journalists around the world have taken our bootcamps, either in person on virtualy.
We have started to work with CBS News, bringing our ideas of character-driven storytelling to one of the most successful and biggest networks in the United States. Since beginning to work with them ratings have climbed and more importantly, audience engagement is through the ceiling.
We started New York Times Television in 1990 and it was the first paper to be brought into the world of TV. It quickly became one of the most successful non-fiction production companies in the United States. The series and documentaries we produced won many awards including multiple Emmys.
We have been working with the BBC since the year 2000 helping to convert their national news network to our visual storytelling technique. Most recently we have trained teams from their sports, documentaries, and comedy divisions to make character-driven stories using only smartphones.
For the past five years we have worked with Spectrum News to introduce and train their journalists on visual, character driven storytelling using smartphones helping to create a different kind of local news for their network of 24-Hour News Stations across the United States.
In 2006, we were approached by the United Nations. Rather than rely on news outlets, it would be much easier to train the field operatives to produce their own stories. We spent two years working with the UN, training more than 100 of their staff in bootcamps in Geneva and Nairobi.
We trained 50 print reporters at the paper to shoot and tell their own stories, in conjunction with their print work. We built a TV newsroom in their existing print newsroom – you could not ask for a better set and they began to live stream their stories in conjunction with their print work.
We spent two years with McGraw Hill, training more than 150 of their staffers, making them completely video literate. McGraw/Hill media properties we transit included Business Week, Aviation Week, (what was the name of the architecture magazine), and JD Power and Associates.
In 1990, we were approached by The Voice of America, the official broadcasting agency for the United States Government. When we met with VOA, they were only a short wave radio broadcaster, but working with them, we took them into television, launching VOA-TV.
British based Oyster Yachts makes some of the finest yachts in the world. Like every other company, they had to find a way to feed the never-ending video demands of social media – sites like Instagram and TikTok. We trained the Oyster staff to tell their own stories, using only iPhones.
We were approached by SEPA, the Scottish Environmental Protection Agency because they had to continually find a way to ‘feed the media beast’. The result was that SEPA was able to tell their own stories, whenever they wanted, and at almost no additional cost.
Michael Rosenblum has been writing about the media since 1988. His work and ideas have appeared in The Guardian, The Huffington Post, Ilkeston Life and many other publications.
He has been blogging regularly for the past 35 years on this subject. Having taught media studies at Columbia University, NYU and now the University of Oxford, he is considered an expert on this subject.
Continue reading this post or look back at previous posts.